Noxg2 Question About NOXG2 Night Owl Optics Night Vision Not Working?

Question about NOXG2 Night Owl Optics Night Vision not working? - noxg2

I think it was damaged by the lens cover to) in the light of the sun light can be worn (but not in a burning house. The person who I'm trying to find ways to work does not work, so that after reading the instructions and watching videos does not mean that light which is why I think it works to fall back. Do you know why it will not work for you, that was new, never been dropped or wet or something. If it estimates the amount of compensation? It sells for about $ 1,000 and has not been used.